A cancellation fee may be levied on a customer on account of cancellation of
orders by customer on the Platform (“Cancellation Fee”). Such Cancellation Fee
shall be charged based on the time during which the customer opts to cancel the
order upon placing/confirming the said order on the Platform.
Cancellation Fee is charged to compensate for the slot, time and effort incurred in
processing an order by the seller and to compensate the logistics service
providers for incurring a cost when they ship the order.
The Cancellation fee charged by DSR eAngel . shall be either equivalent to or less
than the charges borne by DSR eAngel on account of cancellation of an order by
The Cancellation Fee shall be deducted from the amount paid by the customer for
the said cancelled order.
DSR eAngel. reserves the right to modify/waive off the Cancellation fee from time
to time. The Cancellation fee shall be quoted in Indian Rupees. You shall be solely
responsible for compliance of all applicable laws for making payments to DSR
eAngel . or the sellers (as the case may be) on account of any cancellation of
orders from Your end.